A welcoming home corner play area at Wibli Wobli Cardiff

FAQs

Your questions, answered

Funding, fees, routines, settling in and the Welsh language — the questions parents in Cardiff and Newport ask us most.

Funding and costs

How does the Childcare Offer for Wales work?

Working parents of 3 and 4 year olds get up to 30 funded hours a week for 48 weeks a year, applied for through Cardiff Council or Newport City Council. In term time we deliver up to 20 Childcare Offer hours a week in Newport and 17.5 in Cardiff alongside education hours, and the full 30 hours during holidays.

Read the full guide
How does Flying Start work?

Flying Start gives eligible 2 year olds 12.5 free hours a week, usually for 39 weeks. Eligibility is by postcode rather than income — check with your council or health visitor, who can refer you straight to us.

Flying Start explained
How does Tax-Free Childcare work?

You open a childcare account on GOV.UK; for every £8 you pay in the government adds £2, up to £500 every three months per child. Both nurseries accept these payments — just reconfirm your details every three months so they keep coming.

Tax-Free Childcare guide
How much will it cost per day, and what's included?

A full day is £80 and a half day £45 — the same at both nurseries — including all home-cooked meals, nappies, wipes, sun cream and activities. Early starts are £5 (or £7.50 from 7am in Cardiff) and extra hours £10. There is a one-off, non-refundable £100 registration fee.

See all fees
Do you charge for bank holidays and holidays?

We do not charge for bank holidays or our Christmas closure week, because we are closed. Places are charged as normal when we are open, including if your child is away on holiday or off sick, as your place is held for you.

Is childcare in Wales different to England?

Yes. Funding is devolved, so the 'free hours from nine months' headlines apply to England. In Wales the main schemes are the Childcare Offer for 3 and 4 year olds and Flying Start for 2 year olds, while Tax-Free Childcare is UK-wide.

Wales vs England

Days, learning and routine

What is a typical routine?

Breakfast and quiet play from opening, a bilingual welcome and circle time from around 9am, outdoor play every morning, a home-cooked lunch, naps or rest, afternoon activities, teatime and home by 6pm. Babies follow their own feed and sleep pattern.

A day in the life
What can I expect from settling-in sessions?

Usually two or three short visits before the first full session, paced by your child rather than the calendar. Short, warm goodbyes work best, and you'll get photos and updates through the family app.

Settling in explained
What curriculum do you follow?

The Curriculum for Wales, delivered through play across the areas of learning, with observation-led planning and progress shared with you regularly.

Curriculum guide
What is the Curiosity Approach, and how much time is spent outside?

Natural, open-ended materials instead of bright plastic, with unhurried play and adults who extend rather than direct. Children are outdoors every day — Newport has forest school with a fire pit, mud kitchen, compost toilet, chickens and a veg garden.

Read more

The Welsh language

What are the benefits of Welsh-medium childcare?

Children pick up a second language effortlessly before five, which supports attention, memory and later literacy, opens the door to Welsh-medium school and to jobs where Welsh is an asset.

The benefits of Welsh
Could it harm my child if we don't speak Welsh at home?

No. Most of our families speak no Welsh at home. Children understand long before they speak, and there is no lasting effect on their English — everything we send home is bilingual and staff always translate.

Read the evidence
Where can I learn Welsh myself?

Learn Welsh (Dysgu Cymraeg) runs free and low-cost courses across Cardiff and Newport, Cymraeg for Kids and Ti a Fi sessions give you songs and phrases for home, and Duolingo or S4C's Cyw are easy starting points.

Choosing and joining

How do I choose the right nursery?

Visit at a busy time, watch how staff talk with the children, ask about staff turnover, meals, allergies and notice periods, and read the setting's Care Inspectorate Wales report.

What to look for
How do I book a visit?

Book online through Nuuri for either nursery, or call us and we'll find a time. Children are very welcome on visits.

Contact and booking

Go deeper with our guides

Each of these guides answers one funding or nursery question in full, with Cardiff and Newport examples.

Still wondering something?

Ask us anything — our managers are happy to talk through funding, sessions or settling in before you commit.